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  • SQ11 Business Class (LAX-NRT) and Star Alliance Lounge LAX

    Posted at 9:34 am by TTOTY, on June 30, 2017

    LAX used to be the other route operated on Airbus A380-800 besides JFK.  Things changed as of October 2016 when it was downgraded to a 77WR with a second service to LAX added (SQ7 and SQ8, at the expense of SQ15 and SQ16).  SQ11/12 operates via Narita and SQ7/8 operates via Incheon.  While getting Suites on SQ11/12 was not easy, it wasn’t tough either.  Since the change, it is almost impossible to get even one seat on First Class, let alone 2 (especially you have no status on Krisflyer)!  With only 4 seats, getting 1 will definitely be tough.  Business Class on the other hand, was still doable.

    I was initially due to fly SQ7 via Incheon and onwards to Male.   I decided to change my itinerary and switched over to SQ11 with a Tokyo stopover.  SQ7 previously cost me about USD $370 per person while SQ11 cost me SGD $145.  In total, I paid 68,000 miles (+ another $290) for my flight, which would cost otherwise 93,500 miles if I am not willing to pay USD $100 for the stopover.  Currently, you pay 88,000 miles but you only pay $23.60 for tax! Flight timing has also changed, SQ11 previously leaves LAX in the evening, arriving Narita at 730pm and Singapore at 330am!  With the change, SQ11 departs at 10am, arrives Narita at 130pm and Singapore at 9pm.  This new timing is more palatable for those arriving in both Narita and Singapore for sure.

    After checking out from Crowne Plaza, we took the shuttle bus to Tom Bradley International Terminal.  Check in was fast, but unfortunately security screening took a little longer in the absence of a dedicated Priority Queue.  Thankfully, the queue moved faster than I expected.  Within 30 minutes, we were at the Star Alliance Lounge.

    The Star Alliance Lounge caters for the Star Alliance flights out of LAX (SQ, UA, NH, OZ etc.).  It is unfortunately not open for 24 hours.  The lounge is large and spacious, with both indoor and outdoor seats.  There is also a dining area with food counter and a separate bar.  Food spread was ok for the morning with hot food available.  There is a DIY noodle station available too!  Another advantage of the lounge is that there is boarding announcement.

    Lounge Entrance
    Lounge Entrance
    Sitting Area
    Sitting Area
    Self service drink bar
    Self service drink bar
    Sitting Area
    Sitting Area
    Dining Area
    Dining Area
    Buffet Counter
    Buffet Counter
    TV Room
    TV Room
    Outdoor Sitting Area
    Outdoor Sitting Area
    Self Service Noodle Bar
    Self Service Noodle Bar

     

    After our breakfast, we moved on to the gate where boarding has already commenced.  I chose seats 14D/F as these are the only 2 available from the mini cabin after my switch from SQ7 (my original seats were 11D/F).  I was initially hesitant about these 2 seats as they were just in front of galley (but it turned out to be ok).

    The bird carrying us to Narita is 9V-SNC (Singapore Airline’s newest 777-300ER at 1.5 years old!).  This plane is fitted with the 2013 cabin which is what I have wanted to try.  The difference between 77WN and 77WR is 8 vs 4 seats in First Class.  Service wise, we still have the great Singapore Airlines service.  Difference however comes from the hardware.

    Here are the differences between the 2013 and the 2006 cabin:

    1. Seat width – the old J seats are wider, hence additional arm rest pillow is provided. The new seats at 28” is just nice I feel
    2. Seat controls – the new J has more seat control giving more freedom in adjusting the seat
    3. TV – 18” 1080p vs 15.4” 720p, need I say more? The new TV gives you the in-your-face feeling which is great for movies.  The drawback of the new screen is the glare which is more prominent that the old screen
    4. Absence of hump after conversion to bed
    5. More storage area
    6. Table that can be swivelled to different angle
    7. Touch screen remote control
    8. New Noise Cancellation headset (from Phitek to Bose, which is a good touch)

     

    Here are some pictures of the 2013 Business Class seat:

    View of the mini cabin
    View of the mini cabin
    The 2013 J Seat
    The 2013 J Seat
    IMG_2027
    foot well
    foot well
    Bose Headset
    Bose Headset
    Touch Screen remote control
    Touch Screen remote control
    IMG_2032
    IMG_2037
    Table
    Table
    Bed
    Bed
    IMG_2023
    IMG_2024
    IMG_2065
    IMG_2064

     

    Here are some pictures for the food:

    MENU:

    IMG_2260
    IMG_2261
    IMG_2262
    IMG_2263
    IMG_2264
    IMG_2265
    IMG_2266

     

    BRUNCH:

    Fruits
    Fruits
    BTC - Prawns with preserved cabbage and steam rice
    BTC – Prawns with preserved cabbage and steam rice
    My $10 Bento set - this is all you get for the whole brunch
    My $10 Bento set – this is all you get for the whole brunch
    Ice Cream
    Ice Cream

     

    IN FLIGHT SNACKS:

    IMG_2062
    IMG_2063
    IMG_2066
    IMG_2067
    IMG_4331

     

    LUNCH:

    IMG_2073
    Seared Tuna Tataki
    Seared Tuna Tataki
    BTC - Seared Chilean Bass
    BTC – Seared Chilean Bass
    BTC - Steamed Crab Ravioli
    BTC – Steamed Crab Ravioli
    IMG_2078
    IMG_2077

     

    Here are my thoughts on the food:

    Firstly, BTC option ex-LAX is lousy.  There isn’t much choices available to start with.  Secondly, Hanakoireki isn’t great as personally I don’t find it good (and it reminds me of the $10 food court bento set).  I personally felt that the delectable tasted much better than the main meals.  For the crab ravioli, it was rather bland and the prawns with cabbage was average at best.  The in flight noodle and the beef burrito was good while the ice chocolate was one of the bets I have had on Singapore Airlines (if not the best!).  For those growing up in Malaysia / Singapore, think of the Milo Truck during school sports events!

     

    As usual, amenity kit is absent from Business Class.  You are only given a pair of slippers, socks and eye shade.  Shaving kit and toothbrush set are available in the toilet.

     

    I feel that the new J cabin is more comfortable in the seating and lounging position with a great TV and an upgraded headset.  Bed felt about the same.  The ability to lie flat itself is something that I won’t complain.

    If you are looking to fly on the 2013 J, it is only carried on 77WN/77WR (9V-SWA to SWE which are refurbished 77WR, 9V-SWU to SWZ which are 77WN and the newest 3 777-300ER which are 9V-SNA to SNC).

    Here are some pictures for comparison between the 2006 vs 2013 J Cabin:

    35" wide leather seats - where are the arm rest cushions?
    35″ wide leather seats – where are the arm rest cushions?
    The 2013 J Seat
    The 2013 J Seat

    Wider seats for the 2006 J (some find it too wide as they are not able to rest the other arm)

    Photo 15-11-14 16 06 29
    IMG_2023

    15.6″ 720P vs 18″ 1080P – that sums up the difference

    Vanity mirror
    Vanity mirror
    IMG_2024

    Slightly more storage compartments in the 2013 J

    Rather narrow foot rest
    Rather narrow foot rest
    foot well
    foot well

    The old cabin’s foot well seems narrower

    Need to sit diagonally to fit my 6' 3" frame
    Need to sit diagonally to fit my 6′ 3″ frame
    IMG_2037

    Both still require you to slant your body to fit your feet

    Bulkhead seats (11 & 18) had wider foot rest
    Bulkhead seats (11 & 18) had wider foot rest
    IMG_2238

    Both cabin gives you a much wider foot space for bulkhead seats

    Remote control by the side
    Remote control by the side
    IMG_2032
    Touch Screen remote control
    Touch Screen remote control

    More seat function control in the new J and interactive touch screen remote control

    Adequate noise cancellation - but causes the ear to be painful after a while as it feels tight on the ears
    Adequate noise cancellation – but causes the ear to be painful after a while as it feels tight on the ears
    Bose Headset
    Bose Headset

    The newer Bose is definitely superior over the old Phitek (and more comfortable too)

    Photo 15-11-14 17 08 25
    Bed
    Bed

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    Unknown's avatar

    Author: TTOTY

    Someone who is busy trying to find ways to maximize miles earning for award redemption. When not strategizing how to earn my miles, I spend my time in my practice as a physician.
    Posted in Business Class, Flights, Lounges | 1 Comment | Tagged Boeing 777-300ER, Business Class, Los Angeles, Star Alliance, Star Alliance Lounge, Tokyo |

    One thought on “SQ11 Business Class (LAX-NRT) and Star Alliance Lounge LAX”

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