Date: 17 to 18 November 2015
Price: SGD $239 (inclusive of tax)
Type of room: King Jacuzzi
Inclusive: None
Addition: Club Sheraton access (CAD$40) – club access with noon tea and breakfast
The highlight of our Canada trip was of course Niagara Falls. We initially intended to do Niagara Falls as a day trip but a friend of mine suggested that we stay overnight there. Hence, we decided on Sheraton ON The Falls (not to be mistaken with Sheraton AT The Falls). I initially booked the hotel directly via SPG website but I later changed my booking to Expedia again (to utilize the 6 miles/$ promotion on Citibank card).
As it was non-peak season, we were able to check in early and the check in counter was empty. Everything was done in less than 5 minutes. I also opted for the Club Sheraton Access (at additional CAD $40 per room) to try it out. There is a resort fee of about $13 (which covers free bottled water, coffee/tea, Wi-Fi and free WeGo bus access for 24 hours).
Sheraton touted itself as the hotel with the best view of the falls and they are not wrong. The highlight of the room is indeed the falls view room. I opted for the King’s Jacuzzi room hoping to have the Jacuzzi facing the view. Unfortunately, that is only for the Suite. Most of the falls view room are located on the high floors (mine was on the 16th floor). The room is spacious with a large king sized bed. There is the usual TV, wardrobe and a sofa facing a ‘fireplace’. One of the window can be opened to give you an unobstructed view of the falls and Rainbow Bridge (leading into USA). The bathroom is spacious with a separate shower cubicle (which is quite small) but there is no handheld shower. There is of course the Jacuzzi tub (since we took a Jacuzzi room). There is however no safe box in the room, hence I had to lock my passport in my luggage. The bed was comfortable and allowed me to sleep well. There is a simple coffee maker which one can use with the provided coffee/tea bags.
The Club Lounge is located at level 2. One requires a separate card for entry (issued during check in). The lounge is small and the food selection is limited and mediocre. Noon tea includes some pastries, fruits and ham. Beverages are available (both hot and cold). Breakfast items are mainly continental without any hot items. It suits me as I don’t eat a lot. For those who prefer a bigger variety, I suggest to give the lounge a miss and to consider the Fallsview Buffet instead. The lounge is useful for replenishing bottled water in the room though.
The hotel has a Spa and a Pool. We tried neither, although we had a look at the pool. It is a heated indoor pool. However, the strong chlorine smell turned us away (although we were planning on using it). The water looked slightly murky too.
Pool don’t look that clean despite a very strong chlorine smell
There is a Fallsview floor which houses the hotel’s 3 restaurants; Windows by Jamie Kennedy, Rainbow Room and Fallsview buffet (we tried neither of these hence I am not able to comment on the food). There is also a Starbucks at ground floor.
The hotel location is excellent and strategically located to give customers a good view of the falls. It is also within walking distance to the boarding area of the Hornblower Cruise. Many attractions are available nearby such as Hershey and Hard Rock Café while the indoor theme park and casino are connected to the hotel. The hotel also has a large amusement park for the kids to entertain themselves (extra charges of course). Eateries are available nearby (mainly western and fast food). There are two Chinese Restaurants at Centre Street (a short walk up Clifton Hill, about 300 meters). The food however, is nothing great. Skylon Tower is also within walking distance (but one can use the WeGo bus too).
Afternoon view (about 2pm)
Evening view (about 4:30pm)
Night view (after 7pm)
Sunrise view (about 6:30 am)
[One of the main asset of the hotel – the view from the room]
For first timers to Niagara Falls, Sheraton On The Falls is definitely a good choice due to its location and the view provided. Do pay more (only slightly) to opt for the falls view rooms. It gives you a good unobstructed view of the falls. However, I would suggest to give the Club Lounge a miss. $40 per room is inexpensive but what is offered inside is pretty mediocre.
Value: 4*
Location: 5*
Comfort: 3.5*
Cleanliness: 4*
Lounge food: 2*
Rainbow bridge going into USA
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