Date : 16 to 17 November 2015
Price : SGD $330 (inclusive of tax)
Type of room : Club Floor
Inclusive : Breakfast, Noon Tea and Evening Cocktail
After 2 excellent nights in Boston Intercontinental, we moved on to its counterpart in Toronto. Located within downtown Toronto, Intercontinental is located about 45 to 50 minutes away from Pearson International Airport (via taxi). It cost about CAD $55 (excluding tips) on a cab. Alternatively, one can take the Union Express up to Union Station which is located just next to the hotel.
I booked my hotel again via Expedia to take advantage of the 6 miles/$ promotion using Citibank cards. I tried Kaligo but the price is way too expensive (despite the 10 miles/$ promotion). There were also no club room on offer.
The hotel is quite centrally located, within walking distance to the Union Station, CN Tower, Ripley’s Believe it Or Not and the lake. It is also within walking distance to Saint Lawrence Market and St. James Cathedral. Air Canada Centre is also nearby. Delta Toronto Centre is also not too far away. Toronto Eaton Centre is a bit far but can still be reached on foot (if one is not rushing).
The hotel looks much older than the Intercontinental Boston. The lobby is big but the finishing is not as grand and luxurious as its Boston counterpart. I did my check in on the ground floor (although the website stated that Club patrons have a separate check in at level 8). There was some confusion initially as they placed me on a non-club floor (but apparently newly renovated). After clarification, they apologized for their mistake and reissued me a club floor card.
Club floors are located at level 8 and 9. This is a little disappointed as rooms in these 2 floors do not offer a great view. The room is spacious, but a little odd shaped. I requested for a king room but I ended up with 2 queen bed. As it was only for a night, I decided to just stick with the room. The room design and furnishing similarly looked dated but was otherwise clean. There is a work desk and a sofa, a TV with a BOSE DVD player and a radio alarm. There is a wardrobe with safe box too. The bathroom is also smaller with no separate shower and no handheld showerhead. One of the benefits of Club Room is the free DVD rentals (which you can play on the BOSE system).
The Club Lounge is located at 8th floor. There is a direct staircase connecting it from the 9th floor, hence one does not need to use the elevator. The lounge is quite small with an even smaller selection of beverages (hot and cold) and food (for the tea and breakfast).
One of the useful benefits of Club is the free private transfer. A free transfer is available from 7:00 am to 12:00 pm on weekdays only and this is limited only to within 5 km of radius from the hotel. Do note that this is a one way transfer only. Although it is stated that one needs to book at least 24 hours in advance, I managed to book my transport with less than that (and this can be done with the concierge).
Given a choice, I probably would have opted for the Fairmont Hotel (as Booking.com had a good promotion for their club room which was only marginally more expensive than Intercontinental). Delta Toronto Centre would probably be another option (but it is also more expensive). Intercontinental Toronto Centre is not shabby or bad, but I was expecting something better. The location however do make up for its deficiencies.
Value: 3*
Location: 4*
Comfort: 3.5*
Cleanliness: 4*
Lounge food: 3*
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